The Adventure Club Phi Phi Island, Moo 7, Muang, Krabi, 81000
Phi Phi Ley Island
The Adventure Club
Get ready for some great adventures!

Try diving program
WE OFFER YOU
PADI COURSES
DAILY DIVING EXCURSIONS
SNORKELING TRIPS
SHARK WATCH
Background header diving in Thailand
FANTASTIC DIVING
The dive sites are vibrant
with colorful marine life.
Join us now!
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phi phi scuba diving-002
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TERMS AND POLICIES

Our booking terms and policies are quite flexible and more often than not we are are able to adjust or change bookings to suit our guests as long as we have enough notice to avoid upsetting the preparation of our trips or our other guests. Just in case though we have provided the following conditions as a guideline.

If something is not covered here you may find the answer you are looking for in our Frequently Asked Questions.

If you are still not clear, please do not hesitate to contact us at info@diving-in-thailand.net.

Our ultimate goal is to ensure that our guests are properly informed and provided the best possible experiences.
  • DIVE TRIPS AND DIVE COURSES

    The Adventure Club provides quality diving services and equipment rental. All prices noted are including of full diving equipment unless noted otherwise.
    All dive trips are conducted aboard the Reef Ranger dive boat. The Reef Ranger is regularly serviced and maintained and needs be taken to the shipyard at least once per year for a complete overhaul. During this time we may need to join another dive vessel during this time. On occasion during low season we may not have enough guests on the dive boat to warrant the use of the Reef Ranger and may join with divers on another boat (or vice versa). In the event that we need to change dive vessels we shall inform the guest the evening before the trip.
    Dive groups are restricted to a maximum of 4 students or 4 certified divers, with exception to the Discover Scuba Diver participants where groups are limited to 2 to 3 persons.
    Any persons not showing up in time for the departure will be charged 500 baht 'no-show' fee, which covers our costs fro providing food, and for assigning staff and equipment on the dive boat.
  • SNORKELING TRIPS

    The Adventure Club requires a minimum of three persons to conduct a snorkeling trip.

    In the event that there are not the minimum required persons then the The Adventure Club shall do it's best efforts to postpone the program to another time and date if suitable with the guest.

    In the event that the new time and date is not suitable to the guest The Adventure Club shall provide the customer with a full refund with exception to any service charges incurred by the customers own bank or credit card payment.

    All payments refunded via our online payment gateway will be subject to a deduction of 5% of the full payment plus 300 baht.

    All snorkeling trips are conducted and arranged by trained staff from The Adventure Club. Trips are conducted as outlined in the www.diving-in-thailand.net website
    • Trips can only be conducted with a minimum of 3 persons per group
    • The Adventure Club cannot guarantee that a trip will be conducted until 3 persons have booked the trip.
    • In the event that there are not enough persons to conduct a trip The Adventure Club will offer an alternative date and time.
    • If the weather or ocean conditions causes us to cancel the trip we shall offer an alternative program or trip date
    • All payments refunded via our online payment gateway will be subject to a deduction of 5% of the full payment plus 500 baht.
  • DEPOSIT PAYMENTS

    By making a reservation through diving-in-thailand.net you agree to the above terms and conditions. All 3rd party products sold through diving-in-thailand.net are not an offer by diving-in-thailand.net to sell any product, but an invitation for you to make an offer to our suppliers. We are free to accept that offer on behalf of those suppliers or to reject it. We will send you an e-mail confirming the contract when purchasing from the website. We will of course assist you with any queries or concerns relating to the hotel if you wish - please contact through the Contact Form. You undertake to us that the details you provide while using the diving-in-thailand.net are correct, in particular that the credit card you are using is your own and that there are sufficient funds to cover the cost of the product or service. Please note that we do not take responsibility for bookings made with impossible or incorrect data.

    If there are any changes to the details supplied to us by you, it is your responsibility to inform The Adventure Club via our contact web form or by contacting our Customer Services as soon as possible. It is your responsibility to follow the instructions provided in our post booking confirmation emails.

    We will do our best to correct errors and omissions as quickly as possible after being notified of them. However because of the sophisticated technology that is required in operating diving-in-thailand.net there may be times when errors occur. For example, very occasionally, this may result in a price, product or service or other detail displayed or presented on the website being incorrect. In this case we reserve the right to cancel that contract, without liability to you for payments made to us. diving-in-thailand.net does not make any warranty that the website is free from infection by viruses or anything else that has contaminating or destructive properties.
  • SPECIAL TERMS

    Please note these terms only relate to the purchase of the specific products to which they relate. Please note if there is a conflict or ambiguity between these Special Terms and the General Terms the Special Terms shall prevail.

    Privacy

    We are The Adventure Club Limited Partnership (diving-in-thailand.net) and our registered address is 125/19 Mu 7, T. Aonang, A. Muang, Krabi 81000 Thailand. The Adventure Club Limited Partnership takes the privacy of its customers' data very seriously.
    Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

    When do we collect data?

    We can collect data on you from a variety of different sources.
    • When you purchase products or services from the site;
    • When you become a subscriber;
    • When you speak to our customer services personnel;
    • Via implicit data capture measures such as studying which pages you read the most and the use of cookies.
    • In any of the above cases the data we collect could be personal data.


    What do we do with your personal information?

    When you buy anything via the site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name and your address. Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the provision that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data. We do not keep a record of your credit card details for additional security. By directly using the PAYPAL gateway the transactions are kept between your bank (card provider and PAYPAL). The Adventure Club Limited Partnership retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalized service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

    Cookies

    Cookies are small files which are sent to your browser and stored on your computer's hard disc. The information this cookie holds is the travel dates and destination of your current search. This is done to help you compare hotels easily and quickly without having to re-enter the same data. Other than this, we do not store any passwords or any other information in the cookie, or use it for any other purpose.

    Data

    We operate in accordance with applicable data protection legislation.

    Consent

    By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by The Adventure Club Limited Partnership in the manner set out in this Privacy Policy. Some information and e-mails sent to The Adventure Club Limited Partnership may be used as testimonials but no e-mail address or contact details will be displayed.

    Contact

    If you have any questions or concerns about the information we hold about you, you can also email to: [email protected]
  • CANCELLATION POLICIES

    Program Less than 48 hours notice Peak season (16 Dec- 15 Jan) More than 48 hours notice Guest show up late or not at all Cannot conduct trip due to bad weather
    Dive Courses No Refund No Refund Full refund1 No Refund 2 Change of date or partial refund 3
    Partial completion of dive course Student will be charged according to what has been completed, including any materials used. All modules that are completed are recorded on the Open Water referral form. The balance is then refunded
    Discover Scuba Diver No Refund No Refund Full refund1 No Refund 2 Change of date or partial refund 3
    Unable to complete one or either dives No Refund/ No transfer to other trip
    Discover Beach Plus No Refund No Refund Full refund1 No Refund 2 Change of date or partial refund 3
    Unable to proceed after beach diver Guest will be charged only 1,500 baht for the beach dive
    Fun Divers/ Certified Diver programs  
    Any Dive trip No Refund No Refund Full refund 1 No Refund 2 Change of date or full refund
    Diver does not complete one, or both of the dives No Refund/ No transfer to other trip
    Snorkeling Trips  
    Any Snorkeling Trip No Refund No Refund Full refund 1 No Refund/ No change of trip Change of date or full refund
    Shark Watch - No Sharks Full refund
    Minimum Persons for snorkeling trips We require at least 3 persons to conduct a snorkeling trip 3
    Any Transportation booking No Refund No Refund No Refund No Refund/ No change of trip Full Refund
    1 A full refund is only applied if it is outside of the peak period
    2  If possible we shall try to accommodate the guests on another dive trip or date, but will be subject to the 1000 baht no show fee.
    3 Guests can choose from a change of trip, a change of trip date, or a full refund
  • 3rd Party Services

    This is the user agreement which governs your use of this website and the purchases by you of the services and products we provide. Not all of the products or services we provide are supplied by us, therefore the contract for the product and/or service will be between you and that third party supplier. 3rd party services include transportation services. Although we do our best to select reliable 3rd party services we cannot accept responsibility for the level of service or quality of service.
  • MISCELLANIOUS

    You accept financial responsibility for all transactions made under your name or account. In order to make a purchase you must be over 18 years old be purchasing for yourself and have the legal capacity to make the transaction. You must make sure that all the information you provide to us is true and accurate. You must not use the website for speculative, false or fraudulent bookings. Failure to supply the correct credit card details may result in delays to the issue of your Hotel Voucher and may make the fare(s) subject to change. Please ensure that the details you give match those on your credit card billing statement. We also reserve the right to cancel vouchers after issue if payment is declined or incorrect cardholder details and billing information have been supplied. Further, in an effort to minimize the effects of credit card fraud, we reserve the right to carry out random checks, and may request you to either fax or post to us proof of your address and a copy of the credit card and recent statement.

    Security:
    In order to protect our customers wherever they go, The Adventure Club Limited Partnership, its distribution channels and agents reserve the right to void anyone or group of persons if they intentionally falsify booking information or vouchers. No refund will be issued under such circumstances and individuals / groups may be liable to further action. The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful is expressly prohibited.

    The site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you, except if you wish to make copies of the website for your own personal and non-commercial use. This user agreement is between you and The Adventure Club Limited Partnership and its subsidiaries. If you wish to contact us on any issue detailed in these terms you may do so by contacting our Customer Services or writing to our Customer Relations Department at 125/19 Mu 7, T. Aonang, A. Muang, Krabi 81000 Thailand. . Alternatively please call us on +66 (081)895 1334. In most cases we can only discuss order information with the person who made the booking, or one of the passengers on a booking.

    diving-in-thailand.net website copyright statement
    The content (content being images, text, sound and video files, programs and scripts) of this website is copyright © The Adventure Club Limited Partnership. All rights expressly reserved. The content of this website can be accessed, printed and downloaded in an unaltered form (altered including being stretched, compressed, colored or altered in any way so as to distort content from its original proportions or format) with copyright acknowledged, on a temporary basis for personal travel use that is not for a direct or indirect commercial use and any non-commercial use. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of The Adventure Club Limited Partnership including but not limited to:
    • transmission by any method
    • storage in any medium, system or program
    • display in any form
    • performance
    • hire, lease, rental or loan
    Requests for permission to reproduce material from this website should be addressed by email to: [email protected] The Adventure Club Limited Partnership, has made every reasonable effort to locate, contact and acknowledge copyright owners and wishes to be informed by any copyright owners who are not properly identified and acknowledged on any of our websites so that we may make any necessary corrections.

    Other individuals and organizations wishing to make diving-in-thailand.net content accessible through their websites are encouraged to create hypertext links to the required content.